Bye-Bye Manuals, Documents, PDFs and everything static.

wondeveloperNews & Events

When was the last time you printed off a 45 pg. user manual for any sort of device or software associated with tools you use on a daily basis that are supposed to be simple? (Let’s be real – when have you ever printed off a 45 pg. user manual for anything in your life?). So why do companies still … Read More

Is Video the Key to Training Employees and Increasing Sales?

wondeveloperNews & Events

Many of today’s forward-thinking companies are attempting to capitalize on the power of video; a case could be made that the play button is fast becoming the most influential tool on the Internet.  For us – it has added significant value in our business and has created a solution for our customers-all with the power of video. Now…Are we experts … Read More

3 Things to Consider When Developing End-User Help and Support Content

wondeveloperNews & Events

Gone are the days of the 190-page user manuals explaining how to configure and modify every toggle button or setting included with your product or service.  Today’s users need information quickly in bite sized pieces that they can easily find.  They are savvy and fast – they are used to using YouTube videos or doing quick Goggle searches to get … Read More

Does Training Need Style?

wondeveloperNews & Events

Not to be the fashion police here, but as your end users look to your website for help and support content it’s time to make sure your style is in check.  Don’t be caught with inconsistent punctuation or overusing quotation marks, make certain that your content is organized and easily accessed (and PLEASE don’t leave the house wearing socks with … Read More