Our product, Smart-Lynk ® is the most robust and affordable cloud services training option available. It is a fully managed, secure and scalable training portal that comes packed full of all the necessary support and features to educate your end-users, and make sure they are getting the most out of their Cloud UC services.
CUSTOMIZABLE SUPPORT PAGES
DONE-FOR-YOU DESIGN & HOSTING
UNLIMITED TRAINING VIDEOS
LIVE INSTRUCTOR LED WEBINARS
MANAGEMENT & REPORTING
Available End User Videos
Rialto Enterprise Portal | BroadCloud My Account | Odin | Loki
End User Portals
BroadCloud My Phone | BroadWorks | Odin | Loki
Desktop | Mobile | Tablet | MAC | PC | iOS | Android
Receptionist Console | Call Center | Unity | Hospitality
Phones & Devices
Polycom | Cisco | YeaLink | Panasonic
Call Center Reports
Call Center | Agent
Meet | Team One | Connect | Hub
Sales and Product Training Courses
Why (Service Provider) Hosted UC
Details the features and benefits of your product offering, plus network value proposition and market positioning.
The Basics of Hosted UC
Provides an overview of the basic value proposition of Hosted UC, along with specific selling points related to the Service Provider.
Targeting Vertical Markets
Explains how to target the best qualified customers, along with real-world scenarios for overcoming common objections.
Products, Packages & Components
Provides an overview on offering bundles, and outlines the details in each component of your offering and whom to target.
Addressing the Mobile Workforce
Demonstrates each mobility feature in your offering, where they can be configured and how to overcome objections.
Demonstrates the most popular location-level features, and how they increase productivity and operational efficiency for customers.
Provides an overview of the benefits of having a business continuity plan, as well as how to apply them in real-world customer scenarios.
Front Office Solutions
Explains the importance of features like shared lines, busy lamp field and receptionsit console in your customer’s office.
Welcome to our site – you are here because you are a customer, a potential customer or an industry partner. You are the reason we exist, and beyond any measure of business success, we value the connection we are able to make with you and your team. There is an energy that exists between people who feel seen, heard and understood; our mission is to cultivate this type of relationship with each client. It is from this shared connection that we are able to become our best selves, and ultimately, provide the highest level of value to each other. And with that, we want to THANK YOU.
a few of the clients we serve:
LET’S TALK ABOUT IT…
Take home a $4,200 Support Package FREE in our:
With the end of the year nearly upon us and all these new ideas you’ll be taking home from #Connections2017 we want to help take some of the stress off your shoulders. Enter below for the chance to win a customized and totally done-for-you Cloud UC Support Package from your friends at B-Lynk. The contest closes on Wednesday, October 25 at 11:59pm (EST) and one lucky winner will be announced Friday, October 27. Don’t forget that you can double your chances of winning by heading over to our Twitter account, and entering the Super-Secret-Sweepstakes-CODE with your entry on the form below.
Custom Branded Support Page with all the features that come standard in our “Clever” package.
3 Months of Free Hosting & Management from our design and development team.
Your choice of any (6) Video Tutorials that are available from our End-User Training Library
Custom Branding & Intro
Videos will be branded to match your corporate identity, and will include a custom logo reveal intro
Monthly Analytics Reporting
Monthly reports that include visitor counts, page views, average time spent on site and the number of views each video received